- Japanese Kitchen Knife Store - NOKAZE
How to Order
- Please send the order from our web page.
- We confirm stock and send Paypal invoice to your e-mail address.
- We ship the item within 2 business days after receiving payment, and inform to customer.
The item goes with tracking number and insurance.
Method of payment : We accept paypal only.
- Payment with Paypal.
After receiving your order, we send the Paypal invoice to your e-mail address.
If you do not have paypal account , please register in following web page.
- About PayPal -
PayPal is the largest online payment service in the world. Allows you to shop without sharing your financial information, and offers protection on purchases.
PayPal protection covers purchasing and management in following cases:
1. Items not received.
2. Very different from the description.
3. Unauthorized transactionsfrom your PayPal account.
- If you live in Japan, you can pay by bank transfer, postal transfer, cash
on delivery etc.
|U.S.A. , Canada||5-6 days|
|Asia||US$ 9.00||4-5 days|
|Middle East||10 days|
|Africa||US$ 18.00||2 weeks|
|Mexico , Center America||1 week|
|South America||1 week - 10 days|
- We ship within 2 business days after receiving payment.
- FLAT RATE SHIPPING: The shipping cost does not change by order quantity.
- We ship by Japan Post EMS with tracking number and insurance.
Total cost that customer pays
- Goods price
- Shipping cost
Depends on destination (country). Please check rate table.
- Import duties and taxes
We do not request payment of these charges. If necessary, it will be requested by post office or customs when you receive the goods.
- Item will be shiped with tracking number and insurance.
- If lost in transit, we ship the goods again.
- If you receive the item with problem, please contact with us as soon as possible.
We refund to your account or send new products.
Cancellation Return and Refund
- You can cancel without condition until the goods leave. After receiving cancellation , we refund to your account 100%.
You can not cancel after shipping the item.
- If you do not receive the goods, return to our office in Japan.
After receiving the returned goods, we refund to your account less shipping cost that we have paid.
Customer paid product cost US $ 100 + shipping cost US $ 10 = Total: US $ 110
We paid US $ 15 as shipping cost in the post office.
We refund US $ 95.
- If you want to change the item, please let us know within 14 days of receiving.
Return shipping : Customer pays return shipping cost.
Collection and Use of information
- Japanese-Knife-Store.com is the sole owner of the information collected
on this web-site. Japanese-Knife-Store.com collects information from our
users to process orders. Information collected includes name, shipping
address, telephone numbers and e-mail address.
- Japanese-Knife-Store.com is the only owner of these informations, and do not sell it to third parties.